“Hello there – just wanted to let you know that everything was going well. Few ups and downs… So, apologies for the ramble, but it all came flooding out in one go – you’ve played a big part in my being able to do this and especially in my not being completely crushed by the first negative feedback. I had so many reasons put aside to give up if the going got touch and it has got tough but I haven’t given in! Do you remember the me that turned up and cried for most of our first session and one of my goals was to smile??? Big pat on the back for you and I!!”